The simplest way
to handle support
No setup overhead. No learning curve. Connect your mailbox and start resolving tickets in minutes — with AI that suggests replies, polishes your writing, and draws answers from your knowledge base. Fast from day one.
Password reset issue
#authInvoice not received
#billingAPI feature request
#featureLogin page broken
#bugPassword reset issue
[email protected] · 3 min ago
Hi! I tried resetting my password three times but the links keep expiring. Can you help?
Sarah R. · 2:34 PM
Hi Sarah, I'm sorry for the trouble! I've generated a new reset link — it's valid for 24 hours. Please also check your spam folder. Let me know if you need anything else.
AI that does the heavy lifting
Every feature ships built-in — not an add-on, not a tier upgrade. Just open a ticket and the AI is already there.
Instant AI reply suggestions
Stop staring at a blank reply box. Miradesk reads the customer message, searches your knowledge base, and drafts a complete reply in seconds — ready to send as-is or tweak to your taste.
- Draws from your knowledge base for accurate, on-brand answers
- One click to use the suggestion — or edit it first
- Improves over time as your knowledge base grows
Account login issue
I keep getting “invalid credentials” even after resetting my password twice. Please help, I need access urgently.
David K. · just now
Hi David, I'm sorry for the trouble. Your account may be locked after multiple failed attempts. I've manually reset your access — please try logging in again now and let me know if the issue persists.
Invoice #4821 missing from account
Hi, I can't find the invoice for my last order in the dashboard. I need it for accounting by end of month. Could you please send it?
Effortless organization, zero manual work
Every ticket that arrives is instantly read, categorized, and tagged by AI. No more spending time filing — your team always knows what's in the queue, what's urgent, and where to focus first.
- Tags applied automatically the moment a ticket arrives
- Consistent categorization across your entire team
- Route tickets to the right agent or queue automatically
Write like a pro, every time
One click turns a rough draft into a clear, professional reply. Ideal for non-native speakers, agents under pressure, or anyone who wants their team to always sound their absolute best.
- Improves tone, grammar, and clarity in seconds
- Keeps your meaning — just makes it sharper
- Works in any language your customers write in
Original draft
hi we sent the invoice already last week pls check email also maybe spam folder. let us know if still issues
Polished ✦
Hi! We sent your invoice last week — please check your inbox and spam folder. If you still can't find it, don't hesitate to reach out and we'll resend it right away.
Everything you need. Nothing you don't.
Built for small and growing support teams who want results without the complexity.
Simple by design
No complex configuration, no training sessions, no onboarding fees. Connect your email and you're ready. Works out of the box from day one.
AI built-in
Automated reply suggestions, one-click text polishing, and RAG-powered answers from your knowledge base. Every plan, every tier — no add-ons, no upsells.
Transparent pricing
One flat price per tier, everything included. No hidden fees, no per-agent add-ons, no surprise invoices. What you see is exactly what you pay.
How it works
Connect your mailbox
Link your shared email address in seconds. No code, no IT ticket required.
Tickets appear automatically
Inbound emails are parsed and turned into structured tickets instantly.
Agents reply, AI assists
Your team responds at speed while AI suggests replies and polishes your writing.
Simple, transparent pricing
Pick the plan that fits your team. Every plan includes full AI automation.
| Feature | Free $0 forever | Pro $29/mo billed monthly | Enterprise Custom contact us |
|---|---|---|---|
| Agents | 3 | Unlimited | Unlimited |
| Messages per day | 50 / day | Unlimited | Unlimited |
| Email support | Basic | Priority | Dedicated |
| AI reply suggestions | |||
| AI text polishing | |||
| Knowledge base (RAG) | |||
| AI learns from past messages | — | ||
| Custom integrations | — | — | |
| Get started | Get started | Contact us |
All plans include AI automation — no additional costs, ever. Switch between Monthly and Yearly at any time.
Loved by support teams
Teams of every size use Miradesk to resolve tickets faster.
“We went from a tangled email inbox to a proper ticketing workflow in an afternoon. The AI suggestions alone save each agent 20 minutes a day.”
Sarah R.
Head of Support, Acme Corp
“Transparent pricing means I can actually budget for this. No surprise line items at the end of the month — exactly what we needed as a growing startup.”
Marcus T.
Operations Lead, Brightleaf
“The setup was genuinely five minutes. I was sceptical but our whole team was up and running before lunch. The AI reply polishing is a game changer for non-native speakers.”
Jana K.
Customer Success, Pinewave
Ready to simplify your support?
Join teams who resolved their inbox chaos with Miradesk. Get started in minutes — no credit card required.
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